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References for Lesson 16: Conflict Resolution

Bibliography

    1. Fisher, Roger and William Ury. Getting to Yes. Boston, MA.: Houghton Mifflin Company, 1981.

    2. Hughes, Richard, Robert Ginnett and Gordon Curphy. Leadership, Enhancing the Lessons of Experience. Burr Ridge, IL: Richard D. Irwin, Inc., 1993.

    3. Smith, Perry M. Rules and Tools for Leaders: A Down-to-Earth Guide to Effective Managing. New York: Avery Publishing Group, 1998.

Suggested Reading

    1. Kernberg, Otto. Ideology, Conflict, and Leadership in Groups and Organizations.New Haven and London: Yale University Press, 1998.

    2. Raelin, Joeseph, The Clash of Cultures. Boston, MA: Harvard Business School Press, 1986.

Useful Links

    1.http://www.moneysearch.com/guestwriters/negot1.html (interesting article on negotiator Leigh Steinberg. Leigh Steinberg virtually invented the role of the high-powered sports agent after his college friend Steve Bartkowski was selected first in the 1975 NFL draft. Unhappy with his existing counsel, the quarterback asked Steinberg to handle his contract negotiations. Steinberg was successful, and he enjoyed the process so much that he dove in full-time. Today, his clients include Troy Aikman, Oscar De La Hoya, and Kerry Strug, and he made headlines over the summer of 1998 by closing a five-season $31.25 million deal between 22-year-old quarterback Ryan Leaf and the San Diego Chargers.

    2.http://www.capnhq.gov (link to Civil Air Patrol National Headquarters web site. The Civil Air Patrol website is a great resource for general information on the Civil Air Patrol. It includes access to CAP Forms, publications and news. Additionally, you can find access to Member Services, Education and Training resources, and links to other websites.)

    3.http://www.blanchardtraining.com (link to Dr. Ken Blanchard's leadership/management web site. Dr. Blanchard's web site provides details about his philosophy towards leadership training. Included are a variety of training tools to help people become better leaders, managers, supervisors, team members, and people.)

    4.http://members.aol.com/genpsmith (link to Perry M. Smith's web site. Maj. Gen. Perry M. Smith USAF (Ret) is an internationally known speaker, TV and radio commentator and best-selling author. His web site provides access to his books (including the one listed above), and the option to request him as a keynote speaker. His approach to his workshops is down to earth and includes short exercises that get the participants actively engaged in the learning process.)

    5.http://www.gospelcom.net/injoy (link to John Maxwell's leadership web site. This site provides access to his books and details about upcomming lectures and seminars.)

OPR: CAP NHQ/ET
Last Revised 03/22/00