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References for Lesson 13: Civil Air Patrol Complaint Processing

Bibliography

1. Civil Air Patrol Regulation (CAPR) 123-2(E). Complaints, 01 September 1999

Useful Links

1. http://www.capnhq.gov

The Civil Air Patrol website is a great resource for general information on the Civil Air Patrol. It includes access to CAP Forms, publications and news. Additionally, you can find access to Member Services, Education and Training resources, and links to other websites.

2. http://afpubs.hq.af.mil/

The official website for Air Force administration publications and forms. It includes access to on-line ordering as well as viewing for all Air Force Instructions.

3. Sample of a Letter of Complaint.

This sample Letter of Complaint is attached as a resource to be used for training or general information.

4. Sample of an Investigative Officer Appointment Letter.

This sample appointment letter is attached as a resource to be used for training or general information.

5. Sample of an Inspector General (IG) acknowledgement of receipt of a Letter of Complaint

This sample acknowledgment letter is attached as a resource to be used for training or general information.

6. Example of a Summary Report of Investigation.

This is an example of IG Summary Report of Investigation to be used as a training resource.

7. Example of a Wing IG Complaint Letter of Resolution.

This is an example of a Wing IG Complaint Letter of Resolution to be used for training.

OPR: CAP NHQ/ET
Last Revised 03/22/00