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Inspector General Sample Report #1
HEADQUARTERS CIVIL AIR PATROL
INSPECTOR GENERAL
QUALITY AIR FORCE ASSESSMENT
XXXX WING CAP
1998
Rating Definitions
Outstanding (O) : Performance or operation far exceeds mission requirements. Procedures and activities are carried out in a far superior manner. Resources and programs are very efficiently managed and are of exceptional merit. Few, if any, deficiencies exist.
Excellent (E): Performance or operation exceeds mission requirements. Procedures and activities are carried out in a superior manner. Resources and programs are very efficiently managed and relatively free of deficiencies.
Satisfactory (S): Performance or operation meets mission requirements. Procedures and activities are carried out in an effective and competent manner. Resources and programs are efficiently managed. Minor deficiencies may exist, but do not impede or limit mission accomplishment.
Marginal (M): Performance or operation does not meet some mission requirements. Procedures and activities are not carried out in an efficient manner. Resources and programs are not efficiently managed. Deficiencies exist that impede or limit mission accomplishment.
Unsatisfactory (U): Performance or operation does not meet mission requirements. Procedures and activities are not carried out in an adequate manner. Resources and programs are not adequately managed. Significant deficiencies exist that preclude or seriously limit mission accomplishment, or endanger personnel or resources.
30 Sep 1998
MEMORANDUM FOR COMMANDER, XXXX CAP WING
FROM: HQ CAP-USAF/IG
105 S. Hansell St
Maxwell AFB AL 36112-6332
SUBJECT: Report of Quality Air Force Assessment (QAFA) XXXX Wing CAP, 15 Sep 98
1. Our comments on your QAFA focus on (1) how effectively, efficiently, and safely you accomplished your assigned missions and responsibilities, (2) your compliance with laws, instructions, regulations, technical orders, etc., (3) the degree to which you have established and deployed a quality culture that ensures continuous improvement, and (4) the emphasis you have placed on the detection and prevention of fraud, waste, and abuse. They are intended to help improve mission accomplishment.
2. Correspondence that includes direct quotes, identifiable paraphrasing, or an observation from this report will be marked: This is a PRIVILEGED DOCUMENT that cannot be released in whole or part to persons or agencies outside the Civil Air Patrol, nor can it be republished in whole or part in any publication not containing this statement, including Civil Air Patrol magazines and general use pamphlets, without the express approval of the Executive Director of Civil Air Patrol.
3. A reply to this report is required.
JIMMY D. FARRIS, Lt Col, USAF
Inspector General
Attachment:
QAFA Report
TABLE OF CONTENTS
Rating Definitions Inside Front Cover
Cover Letter
Table of Contents 1
SECTION I - ASSESSMENT SUMMARY
Purpose and Scope
Executive Summary 2
Key Personnel 2
Team Composition 3
Reply Instructions 3
SECTION II - ASSESSMENT DETAILS 4
A Command 4
B Administration 5
C Aerospace Education 6
D Cadet Programs 7
E Chaplain 8
F Communication 9
G Counterdrug 9
H Emergency Services 10
I Finance 11
J Inspections 11
K Logistics 12
L Aircraft Management 13
M Operations 14
N Personnel 15
O Public Affairs 16
P Safety 17
Q Senior Programs 18
R Supply 18
S Transportation 19
T Drug Demand Reduction 20
SECTION III - QAFA Report Distribution Inside Back Cover
SECTION I - ASSESSMENT SUMMARY
Purpose and Scope
The purpose of this assessment was to (1) determine how effectively, efficiently, and safely the unit accomplished its missions and responsibilities, (2) identify obstacles which impacted mission accomplishment, (3) eliminate waste, improve morale, and increase readiness, (4) champion and assist in the establishment and deployment of a quality culture, and (5) provide information to other units for use in improving their operations. The assessment included an examination of leadership and management procedures at all levels and in all functions to determine the unit’s ability to (1) accomplish its assigned missions and responsibilities efficiently, effectively, and safely, (2) comply with laws, instructions, regulations, etc., (3) establish and deploy a quality culture that ensures continuous improvement, and (4) place emphasis on the detection and prevention of fraud, waste, and abuse.
Overall Assessment
Quality Air Force Assessment (QAFA): Excellent
Executive Summary
The XXXX wing is a strong, stable wing with a systematic approach to problem solving. Wing’s strengths include an ability to plan for future requirements, emphasis on training at all levels, and professionalism within the staff. The wing could benefit from more attention to detail and closer adherence to regulations. However, the initial impression could have been more positive had the wing completed the assessment responses as required. Overall, the wing demonstrated a strong cohesiveness and wing staff has laid a solid foundation for growth.
Key Personnel
Position Incumbent Date Assigned
Commander Col Apr 97
Team Composition
Team Chief
Lt Col
Team Members
XXX XXX
XXX XXX
Reply Instructions
The commander will forward a consolidated, signed reply to this report to HQ CAP-USAF/IG NLT 90 working days following receipt of this report.
a. Replies are required to all paragraphs preceded by asterisks (two asterisks identify potential fraud, waste, and/or abuse findings). Since OPRs have not been identified in this report, the assessed organization will establish the responsible function and person and include that information in the reply. Replies should outline action(s) to correct causes of the identified discrepancy rather than relief from specific symptoms. Responses should provide sufficient detail to permit HQ CAP staff evaluation of the corrective action(s).
b. Progress reports will be submitted to HQ CAP-USAF/IG NLT 60 days after your initial reply and every 60 days thereafter until the item is closed.
c. Replies will be marked as follows at the lower margin: This is a PRIVILEGED DOCUMENT that cannot be released in whole or part to persons or agencies outside the Civil Air Patrol, nor can it be republished in whole or part in any publications not containing these statements, including Civil Air Patrol magazines and general use pamphlets, without the express approval of the Executive Director of the Civil Air Patrol.
SECTION II - ASSESSMENT DETAILS
A - COMMAND: Excellent
(Commendable): Col XXX developed long-range plans and written specific goals to correct problem areas, build on strengths, and move the wing forward.
-- Goals periodically reviewed, tracked, and changed as required. Also, he submits detailed, quarterly reports to region commander outlining his progress toward goal attainment—good internal reality check and lets boss know what you’re doing.
- Carefully selected staff members based on previous experience, background, education, and strengths. Effectively used resources by appointing designated personnel to head special working groups or committees aimed at solving wing problems or making recommendations on important issues such as wing assets and retention.
- (Observation): Col XXX 's success in getting XXth Support Group Commander involvement and his other efforts to focus attention on the inadequate XX wing facilities have not resulted in any plan or commitment to relocate the wing in the near future. It is definitely time for the wing to elevate the problem through its Air Force advocates at the liaison region and/or national headquarters.
-- As the buildings were condemned in FY94, only minimal support-type maintenance is performed by AFB civil engineers. When severe roof leakage occurred two months ago, wing personnel purchased all materials and performed roof repairs.
- (Commendable): Outstanding efforts to revitalize cadet participation and membership through recent implementation of XX glider program as means to provide real life experiences to its youth.
-- XX wing's program is a prototype for a successful glider program. Commander-led glider purchase efforts, coordination with XX Soaring Society members, and interface with FAA officials resulted in a successful glider encampment.
-- XX wing is sending course materials and supplements to national headquarters where their program will be used to develop the CAP standard for conducting glider encampments.
- (Commendable): Built exceptionally strong and effective relationships with state agencies, which resulted in XX wing's involvement in key events. Ties with GEMA and county agencies have long-term paid dividends for wing.
-- Current success stories include expanded Customs and DEA response team, providing slow scan surveillance as part of overall Olympic games security program, and NASAR certification for search and rescue teams.
- XX wing secured permission to conduct NASAR course, which they offer, for a fraction of the cost/free to CAP members as well as state officials requiring the training. XX wing has built two efficient state training centers to date.
- (Commendable): Exceptionally well-designed and informational wing web page which links all wing members with email addresses (247 members are on the access list). Additionally important information is contained and updated daily on the web page to include upcoming events, mission pilot listing, rosters, etc.
B - ADMINISTRATION: Excellent
- Wing admin officer has served in position for more than two years. Runs an efficient office and continually strives to improve administrative processes. Admin officer working closely with webmaster to make wing forms and supplements available to members via XXXX wing’s homepage. Continually strives for new ways to increase the efficiency of her functional area, such as exploring ways to accomplish tasks and maintain logs through computer spreadsheets.
- (Observation): Publications have not been spot-checked since Dec 97. Recommend admin officer spot-check publications every six months according to CAPR5-4, para 2.
- (Commendable): Admin officer makes excellent use of e-mail in communicating to squadron commanders. Faxes communications to squadron commanders who don’t have e-mail.
- (Commendable): In addition to maintaining incoming and outgoing mail logs, admin officer maintains a separate logbook for items with suspense dates. Screens incoming e-mail for suspense dates and maintains these in the same log.
C – AEROSPACE EDUCATION: Outstanding
- Wing has a current plan of action. Mid-year activity report was submitted.
- Wing DAE conducts unit visits.
- Utilizes wing e-mail system and WEB page to disseminate information.
- (Commendable): Developed an AEO workshop for training senior members for the AE 215 track. A total of 8 215-T and 4 215-M ratings were earned.
- (Commendable): Wing level AE conference was developed and held during Nov 1997 to present the new AE program for the XXXX wing.
- (Commendable): Cadet AE seminars are held for cadet squadrons to review and test for the AE chapter on satellites.
- AE seminars are held in conjunction with the annual wing conference.
- AE is taught at each SLS, CLC and unit commanders’ course.
- (Commendable): Wing DAE developed a strong partnership with the director of cadet programs and the director of senior programs. The AE department provides the AE program content for the cadet program. Senior training weekends are supported by AE. Seminars held to aid senior members in completion of the AEPSM.
- (Commendable): All cadet flying handled through AE to maximize the learning experience. A strong partnership with operations to provide aircraft support has increased the number of opportunities for cadet flights. Wing DAE appointed a military airlift transportation officer. The efforts of this officer resulted in 12 military flights for cadets.
- Model rocketry program has been revitalized.
- AEO positions are 100 percent staffed.
- (Commendable): Developed AE field training exercises to combine camping, AE chapter study and orientation flights.
- Recruited an action officer to provide a forum for women’s issues to provide feedback about the issues that affect the delivery of the aerospace education program to female cadets.
- Developed external program that interfaces with the USAF, Robins AFB Museum and XXXX Tech.
- (Commendable): XXXX wing placed 1st in the Southeast Region and 2nd in the Nation for AE in 1997.
- Wing DAE has strong relationship with CAP region DAE.
D – CADET PROGRAMS: Satisfactory
Maj has been in the director’s position for approximately one year and has developed some goals to improve cadet programs in the areas of retention, participation in cadet activities, and recruitment.
Developed partnership with AE director and helped develop wing computer program to capture important demographic and participation trend data regarding XXXX wing cadets.
Attempting to revitalize cadet advisory committee and involve group commanders by having two of the quarterly meetings at group level.
Program takes advantage of local military installations. Approximately 130 cadets received airlift support and had opportunities to visit military units, participated in air refueling operations, tour towers and sims and visited museums.
Making a real effort to ensure all cadets get opportunity to attend state encampment and get an orientation flight by the end of their first year in the program.
(Commendable): Maj plans to go to squadrons which don’t get opportunities to participate in orientation flights and offer those cadets orientation flights on his own.
(Commendable): Worked with wing staff to obtain five solo scholarships ($500 each) for one cadet from each group to get 30 hours of solo time in a fixed-wing aircraft. Secured $300 for XXXX wing cadets to defray the costs of attending the XXXX based glider encampment.
Increasing program visibility and support through making presentations at CLC and during staff meetings.
(Commendable): XXXX wing sponsored glider encampment used as model in writing national policy guidance for conducting non-powered flight encampments.
- (Observation): This program requires commander’s immediate attention and on-going support if it is to grow.
E - CHAPLAIN: Excellent
- XXXX wing chaplain brings broad experience and well-rounded understanding of Civil Air Patrol missions and programs. Though the wing chaplain has only been in place for one month, his drive and enthusiasm promises to deliver great things to XXXX wing.
- Wing chaplain has established a wonderful rapport with wing commander who is supportive in recruiting new chaplains and MLOs for squadrons. Currently XXXX wing chaplain forces are slightly more than half-manned, with 24 chaplains serving 43 units. Over the past year, three new chaplains have been added to the roster. XXXX wing commander is also supportive in recruiting MLOs for each squadron. Currently, only two units have MLOs assigned.
- (Commendable): Wing chaplain chosen to test the chaplain emeritus program, where former wing chaplains are retained as part of wing staff and continue to contribute to CAP. Wings benefit from the experience of chaplains, who are relieved of administrative responsibilities. The chaplain emeritus gives the wing chaplain a weekly presentation at XXXX wing headquarters and serves as special project officer. The current chaplain emeritus is managing a program to have CAP included in televised services. Wing chaplain is drafting an outline delineating the responsibilities of chaplain emeritus from those of the wing chaplain.
- (Benchmark Candidate): Wing chaplain drafted a two-year plan of action for chaplain services. The plan includes projects, tasks and goals with expected completion dates. He also drafted a four-month plan, in which he has already made considerable progress in his one month onboard. (CH, Lt Col, (XXX) XXX-XXXX)
- (Commendable): Wing chaplain very in tune with CAP activities and missions. He serves the wing in ways that transcend normal chaplain duties. For instance, wing chaplain is a mission-qualified observer, an instructor at CLC &SLS, a qualified AE member, holds a masters rating in administration, has completed level V, served as chaplain for COS and has taken part in National Staff College.
- (Commendable): Wing chaplain is encouraging squadron and group chaplains to obtain 101 cards and to complete ECI course 13.
F – COMMUNICATIONS: Excellent
- Communication personnel displayed a great level of detail in the administrative portion of their mission. A genuine desire to provide the wing with essential communication capabilities was evident.
- (Commendable): Developed a compact video imaging system that was proven in over 500 hours of service in support of the Atlanta Olympics.
- (Commendable): Record keeping and correspondence could not have been more organized. Computer based programs were user friendly and provided information in a very timely manner. Multiple back-up systems ensured data would never be lost.
- (Commendable): Radio Operator Authorization (ROA) course outline was standardized for the 38 ROA instructors. Wing limits instructors to two per unit.
- (Commendable): Exploring the possibility of producing a video to instruct the basic ROA course during level one orientation.
- (Commendable): Obtained a communication patchbox system valued at $500,000 which allows 16 phones to transmit world-wide through HF radio frequencies. A valuable, self-contained asset that can be transported easily where any disaster strikes.
- (Commendable): Detailed net monitoring identifies weak communication areas within the state. These problem areas are then proactively addressed.
- (Commendable): After identifying problems with adapting communication software, new software is under development within the wing. This initiative will allow future software adaptations as the communication program expands.
- (Commendable): A self-contained, portable communication center has been developed to rapidly respond to disaster situations and allow necessary communications from austere locations -- an exceptional piece of rapid-response equipment.
G - COUNTERDRUG: Outstanding
The counterdrug program is managed by a motivated, qualified member. Initiative and attention to detail are the hallmarks of this program.
This wing has increased counterdrug mission hours from 50 hours in 1997 to 756 hours to date.
Program diversification has resulted in an increase of marijuana eradication missions. This new requirement necessitated additional personnel to be trained as observers. The wing trained and qualified 24 observers. An increase of 400 percent as compared to previous years.
Air photography of inaccessible areas has provided a valuable service to Law Enforcement Agencies (LEA). This mission required additional cameras that were purchased using counterdrug administrative funds.
Counterdrug documentation is kept secured in a metal cabinet segregated from non-counterdrug files. This additional security ensures operations security for both CAP and LEAs.
Counterdrug mission pilots attend flight clinics on a regular basis.
(Commendable): CD personnel process all counterdrug reimbursement claims. Each claim is cross-checked for accuracy against other flight management files, including liaison officer verification of the flight release form 99. A claims work sheet is prepared that breaks out aircraft maintenance funds, counterdrug administrative funds, and fuel expenses. This method of tracking limits confusion in identifying funding sources within the overall finance system.
(Commendable): CD aircrew members are reimbursed weekly from wing funds. This ensures the pool of available pilots is maximized while minimizing the impact on the personal finances of the members. The wing then submits claims to national headquarters for reimbursement.
(Commendable): Regular meetings are conducted with the XXXX Bureau of Investigation (XBI), a major customer of the XXXX CD program ensures a free-flow of information. One result of these meetings is a monthly schedule, completed on the first of each month, outlining the XBI support needs. This schedule allows resource allocation for complete mission accomplishment.
H – EMERGENCY SERVICES: Outstanding
The emergency service director is an experienced and enthusiastic member with over twenty years’ service with CAP.
Trained assistants have been assigned to perform selected functions for the director.
Tight controls have been developed to reduce variance in training standards.
(Commendable): All 101 cards are certified and issued by wing headquarters. This program ensures all certified ground teams are actually trained to the same standard and all documentation is available. SAR evaluations have increase to a consistent excellent rating. Another result is interchangeability of personnel between teams.
(Commendable): Plans have been established to certify ground teams to NASAR standards.
(Commendable): Emergency services were assigned room in the XXXX Emergency Management Services’ Emergency Operations Center. This affiliation allowed close coordination and access to other SAR type organizations.
- (Commendable): A beta test is being conducted on an all encompassing database that tracks certification expiration dates. This system is used to program training needs to maintain certification status.
I - FINANCE: Satisfactory
The finance officer and assistant were well qualified to perform their duties and between them had over 20 years CAP experience.
Financial reports were detail, timely and professionally developed.
The financial aspects of each directorate are shared with the director of each major area.
Internal communication was evident and resulted in a coordinated effort in managing the wing’s finances.
* (Finding 1): Quarterly internal audits of the financial records were not being conducted as required by CAPR 173-2, 5.
J - INSPECTIONS Excellent
The right person to fill the position until a permanent IG can be named! Maj is eminently well qualified with 1 senior rating, 5 master ratings and 1 technical rating in key operational and leadership functions.
-- Twelve years in CAP and served in key wing positions such as deputy group commander, director, senior programs, and wing chief of staff. Maj is well aware of wing's strengths and weaknesses and has built good rapport with subordinate units.
- (Commendable): Ensured squadron commanders received one-hour block of instruction on IG function during unit commanders' course. Took initiative to go to two units and provide the training to the commanders’, as they could not make it to the school.
- Upon release of previous IG, Maj stepped in and laid solid foundation for effective program built on educating subordinate commanders, implementing timely inspection schedule, and following up to insure program remains strong. However, no formal inspection visitation schedule for the wing.
-- Maj has laid plans to have a new schedule in place by Dec after a new IG has been named. Took the initiative to visit all squadrons this year.
- Effectively uses available materials to include other unit inspection results and Crosstell to ensure program directors have information to help them improve their programs.
- Provided squadrons the Unit Assessment Guides recently distributed by HQ CAP-USAF/IG and assisted squadrons in setting up their own internal inspection processes as a way to keep pulse on the activities of the squadron and judge overall health of their squadrons.
- (Benchmark Candidate): The pilot file evaluation form was developed to assist squadrons in keeping the 201 files current, accessible, and containing only up-to-date pilot information. (Lt Col /XX Wing/ e-mail - @aol.com)
- (Recommendation): Commander needs to put a high priority on filling the IG position.
K - LOGISTICS: Outstanding
The director of logistics is very knowledgeable and dedicated. He has over 20 years logistics experience with CAP.
-- He and his staff have volunteered over 5,000 hours to working logistic issues in the last year.
-- Their efforts have resulted in a well-run, fully documented supply system.
- The director of logistics keeps the wing commander informed on logistic issues on a recurring basis.
- Command support for logistic issues is evident.
-- Vehicle and resources have been reassigned based on utilization and lack of support for reporting producers.
- Recommendations from the February 1998 audit/survey, performed by the CAP-USAF region, pertaining to real property surveys have been fully implemented.
- (Commendable): A "how to" pamphlet developed and distributed to all squadrons. This pamphlet identifies all forms, regulations and files necessary to properly run the logistic programs from the wing to the unit level.
- (Commendable): Approximately 2.5 tons of excess equipment was turned in during a clean-up program.
- (Commendable): A computerized, detailed system tracked aircraft maintenance. Thus allowing tail number tracking for scheduled maintenance.
L – AIRCRAFT MANAGEMENT: Excellent
Aircraft maintenance personnel were highly motivated and well-qualified for the position. Their pride of the aircraft fleet was very obvious.
- N96932, a C-172, was inspected while undergoing an annual inspection. Aircraft recently had the 180HP engine upgrade. POH was being changed to reflect new limitations. No discrepancies were noted.
- N990CP, a C-172, was inspected and found to be in sound condition. However, aircraft was dirty and covered with dead bugs.
- (Commendable): Six rated mechanics, all members of the wing, were available for all types of aircraft maintenance and inspections. This mechanic force has saved the wing in excess of $50,000 during the last 125 aircraft inspections.
- (Commendable): A very valuable relationship has been established with the base aircraft maintenance personnel. Valuable state-of-the-art hangar space has been the result of this relationship.
- (Commendable): A maintenance web site is being constructed which will contain all inspection data. This will greatly prevent over fly of inspections.
- (Commendable): Maintenance accounting was extremely detailed and provided useful data such as utilization rates and cost comparisons. The effort to optimize utilization rates is an emphasis item in this wing.
- (Commendable): Effective use of the "Crew Chief" program has resulted in more detailed attention for each aircraft. Currently planning a comprehensive training program for the crew chiefs.
- (Commendable): The wing has an exceptional anti-corrosion program for their aircraft. Each aircraft is inspected and treated every two years.
- (Commendable): A post-flight cleaning program has been recently implemented. Pilots will be responsible for cleaning bugs / wiping oil streaks after each flight.
M - OPERATIONS: Excellent
Operations personnel were enthusiastic about the missions being accomplished by the XXXX wing. Not only were the missions being accomplished in an exceptional manner, but consideration to future challenges was very evident.
A mountain flying clinic is scheduled for this fall to ensure aircrews are qualified for mountain missions.
- Flight release officers are restricted to two per aircraft-owning squadron. This quality versus quantity mindset ensures fully trained personnel that release flights.
- (Commendable): To meet future challenges, an emphasis on nationally certified ground team members was being developed. In addition, a "Train the Trainer" program is being developed to meet nationally approved standards.
- (Commendable): Wing issues all CAPF 101 cards so that complete data can be accurately entered into unit management software. ES data is accurate, accessible and useful in a time-critical situation.
- (Commendable): The wing's glider program is considered among the nations best. Used by National as a test bed for glider program development. Glider encampments are considered showcase events. Exceptional tow pilot training is being developed.
- (Commendable): A goal of two flight clinics per quarter is being pursued -- an ambitious, but achievable goal.
- (Commendable): The wing flew all AFROTC allotted flights for the year. One school requested additional flights, so the wing coordinated and accomplished the extra orientation rides.
- (Commendable): A government liaison was appointed to request funding from the state. Efforts resulted in the wing being identified as a budget line under the XXXX Emergency Management Agency (XEMA). A permanent desk position was also established at the XEMA Emergency Operations Center.
- (Commendable): Last year, over 500 flight hours supported the Olympics. Airborne video imaging proved its worth by monitoring strategic targets thought to be vulnerable to terrorist attack.
N - PERSONNEL: Outstanding
- Major continues to manage a top-notch personnel program despite the heavy demands of her full-time job.
-- With over ten years experience as a personnel officer, she is on top of current problem areas and issues which need to be addressed.
- (Commendable): Developed and routinely updates detailed position notebook which contains all pertinent data, publications, logs, and action items associated with her responsibilities. This is an invaluable tool not only for her, but also for a wing staff member who might have to step in and complete a high priority action.
- (Commendable): Although impossible to personally make contact with all new personnel officers, she took initiative to provide all her phone number and encourages them to contact her with questions, ideas, etc.
- (Commendable): Goes the extra mile to ensure all commanders and key staff understand the personnel program and their roles through training seminars conducted during unit commanders course, wing conferences, and CLC. Constantly solicits feedback and adjusts presentations accordingly.
- Created personnel training packages, distributed to trainees, which summarizes key personnel actions, provides important reference materials, and includes samples of most common personnel action requests to include CAPFs 120, recommendations for decoration, etc.
- Ensures personnel issues are a part of commanders calls and staff meetings. Provides timely summaries of unit activities to wing commander and keeps him abreast of squadron trends and issues.
- Effectively interfaces with legal officer and commander in sensitive personnel issues to include demotions, suspensions, etc. Both solicit her inputs and value her recommendations/inputs.
- (Commendable): Among the best-organized files, suspense tacking system and organization of materials seen to date.
- (Benchmark Candidate): Developed a discrepancy worksheet, which identifies the specific problem with promotion recommendation packages. The worksheet is sent to the submitting unit with the original request explaining what is needed to correct the problem. (Maj /XX WG/DP/Email: @aol.com)
O – PUBLIC AFFAIRS: Satisfacory
- The wing public affairs officer has served in the position for two years. He has garnered excellent coverage for CAP with external audiences and has aggressively sought to provide training and guidance for subordinate PAOs. He reports that XXXX wing commander keeps him informed of CAP missions and activities so he is not blindsided by the media. He also reports that XXXX wing commander encourages squadron commanders to recruit and appoint unit PAOs. Though PAO is strong in external media and training, with a little attention to administrative responsibilities and supporting internal audiences, this PAO has the potential to receive excellent ratings in future inspections.
- (Commendable): Conducts regular training for PAOs, including hosting a wing conference that drew PAOs from neighboring states.
- Has established relationships with other emergency management agencies. Recommend he continue to build and nurture these relationships as well as establish rapport with general aviation editors and other humanitarian groups.
- Suggest wing PAO maintain a complete, centralized file of CAP-generated news releases. He should also consider adding government officials, humanitarian groups, emergency management agencies, general aviation editors, squadron commanders, and CAP PAOs to his distribution of news releases. Also recommend he publish CAP-generated news releases on XXXX wing web page.
- (Observation): Wing PAO has not published a wing newsletter since March 97.
- (Observation): Wing PAO has not submitted a quarterly report to national headquarters since December 97.
- (Recommendation): Wing PAO recruit members to form a PAO team. The wing PAO could then delegate specific responsibilities to individual members and increase overall effectiveness of PAO program.
P - SAFETY: Excellent
- The program manager is extremely conscientious and genuinely concerned about the safety of his organization.
- (Commendable): The director of safety has arranged to accompany the inspector general on subordinate unit inspections to improve the safety dialogue within the wing.
- (Commendable): The director of safety encourages subordinate unit safety officers to routinely visit the wing safety office for training.
- (Commendable): Participation in the FAA wings program is highly encouraged by the director of safety -- many of the pilots are very active in the program.
- (Commendable): A highly detailed safety management book contains all facets of the safety program in one easy to use reference. This product will greatly aid the continuity of the program.
- (Commendable): To find new people interested in becoming safety officers, the director of safety reviews the NINQ for individuals enrolled in the 217 specialty track.
Q – SENIOR PROGRAMS: Excellent
- (Commendable): Senior programs directorate has emphasized recruitment, training and retention during the last three years. This emphasis has been supported strongly by the wing commander. The senior training program provides many training opportunities for personal growth and professional development.
- A close working relationship with the director of personnel has insured members with opportunities for training and promotion.
- (Commendable): Two new courses were developed and added to the XXXX wing training schedule. An ECI 13 CAP officer’s course and a unit commander’s course are now a regular part of the training program. The unit commander’s course is now required within one year of appointment as a new commander. A refresher course and a continuing education correspondence course are now offered to provide a strong effective leadership at the unit level.
- The STR is used to monitor training needs and requirements.
- SLS, CLC and the commander’s course are held twice a year at different locations within the state to increase attendance throughout the state.
- Due to the emphasis of the wing on training, 17 members attended region staff college and 5 attended national staff college in 1997.
- Cadet protection training and level 1 training are presented in squadrons for new senior members at the earliest opportunity.
- Awards are processed and presented in a timely manner.
- CAPF 45’s are maintained and monitored for accuracy and timeliness. Wing staff CAPF 45’s were current.
- ECI control logs and enrollment records are maintained in accordance to ECI guidelines.
R - SUPPLY: Satisfactory
(Commendable): CAPF 38’s for the current year and the two previous years are maintained in a notebook.
CAPF 2a’s appointing unit supply officers are current and kept in the unit supply folder.
The wing survey/audit and corrective action report is kept in accordance with CAP regulations.
An expendable property file is maintained. Expendable issues are recorded on a CAPF 37 and filed in the unit’s supply folder.
CAPF 111’s are kept in a notebook with the CAPF 37.
Expendable disposals are made in accordance with CAPM 67-1. Proper documentation is filed in expendable disposal folder.
A supply folder has been established and is maintained for each unit. This folder contains the unit’s current copy of the S-3.
Assets are transferred using CAPF 37 with the document number and transfer entered in property document register.
Wing logistics and wing commander request a report of survey anytime there is a loss of non-expendable property.
(Observation): Supply and equipment storage area is not adequate in size and convenience.
Weather tightness and security are adequate for storage of supplies and equipment. Storage areas were well maintained and neat in appearance.
Authorized DRMO screeners are appointed in accordance with CAPM 67-1. Wing commander and wing LO approve the personnel for this assignment.
S - TRANSPORTATION: Satisfactory
- LGT manages the transportation program in accordance with CAPR 77-1.
- CAPF 73’s are reviewed for utilization of vehicles.
- Vehicle folders have been established for each vehicle. A copy of the vehicle registration, insurance card and titled are kept in the vehicle and in the vehicle folder.
- Vehicles are registered in XX county, the location of the wing headquarters and titled in the state of XXX.
- XXXX wing form 8-03 is used for requesting a CAPF 75. Each request must include a copy of a current driver license, a copy of the MVR, and the CAP membership card. A logbook is maintained to record each CAPF 75. Each driver’s MVR is reviewed every two years for CAPF 75 renewal.
- CAP seals and wing identification numbers are affixed to vehicles.
- Two vehicles were inspected. #09325 and #09009. Vehicles were maintained in accordance with CAPR 77-1 with the exception of the following: #09325 was missing the inside rearview mirror. # 09009 had body damage to the passenger side between the door and the rear tire.
T – DRUG DEMAND REDUCTION: Non Rated
The wing has assigned a drug demand reduction administrator.
A plan of action has been developed.
The wing has plans to commit some funding to the program.
- (Observation): The wing is confused about the funding available from headquarters and its disbursement. Suggest HQ contact wing DDR administrator and commander to clarify the issues.
SECTION III - QAFA Report Distribution
CAP National Commander
CAP National Vice-Commander
CAP National IG
XXXX Wing Commander
XXXX LO
HQ CAP Staff
CAP Wings
CAP LO
CAP Regions
HQ CAP-USAF/IG
CAP-USAF Liaison Regions
Total
Please send requests for address changes/distribution requirements to:
HQ CAP-USAF/IG
105 S. Hansell St
Maxwell AFB AL 365112-6332
Comm (334) 953-4286 DSN 493-4286 FAX ext 1220
FOR OFFICIAL USE ONLY
OPR: CAP NHQ/ET
Last Revised 03/07/00
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