1. Air Force Handbook (AFH) 90-502. The Quality Approach, August 1996.

2. Air Force Strategic Plan, Vol. 2. Performance Plan, February 1999.

3. Air Force Basic Officer Training Manual. Leadership Studies, March 1999.

4. Maxwell, John C. Developing the Leader Within You. Nashville: Thomas Nelson Publishers, 1993.

5. Quality Air Force Awareness Course Materials. "The Quality Management Revolution," Total Quality Management: Selected Readings. Air Force Quality Institute, 1991.

6. Special Interest NOTAM. Operationalizing Quality, 28 April 1998.

Suggested Reading

1. Hughes, Richard L., Robert C. Ginnett, Gordon J. Curphy. Leadership: Enhancing the Lessons of Experience. New York: Irwin/McGraw-Hill, 1999.

1. http://www.capnhq.gov
The Civil Air Patrol web site is a great resource for general information on the Civil Air Patrol. It includes access to CAP Forms, publications and news. Additionally, you can find access to Member Services, Education and Training resources, and links to other web sites.

2. http://www.injoy.com
INJOY is an organization lead by John C. Maxwell (the author of Developing the Leader Within You), and is an organization dedicated to developing leaders of excellence and integrity by providing the finest resources and training for personal and professional growth. It is the largest and most respected resources company of its kind in America today.